Betta Buildings - Concrete Garage Specialists
Terms & Conditions

Prices - Please be aware we aim to keep our prices up to date. However with prices changing regularly we will not be held responsible for out of date prices. Errors & Omissions are accepted. Should you notice a price which is wrong please make us aware and we will aim to amend it ASAP.

Size - Please be aware we aim to be as accurate as possible with our quoted sizes. However sizes are approximate and can vary slightly. We cannot be responsible for any problem caused because of this. Should you need exact sizes for one of our products please contact us for details.

Design - We are constantly improving our products for quality purposes

For further legal information on Betta Buildings, please see our legal notice.

Delivery

We aim to fulfil all orders at the earliest opportunity, using the most prompt and efficient delivery method, whilst in most cases offering a free delivery service within our service area. Some areas will be subject to charge. To achieve this, our products could be delivered by the manufacturer, their carrier or even our own transport.

Access

Delivery methods vary from product to product but we rely on the customer to make us aware of any restrictions when delivering your product. Generally 10ft wide clear access with no height restriction is the ideal, but with a wealth of experience we can normally get over most obstacles as long as we are prepared. Sometimes an additional fee may be required. Should you have any doubts please contact a member of staff to discuss further.

Timescales

Our delivery periods vary by product, manufacturer and seasonal demand, but as a general rule, standard buildings such as the more popular timber or metal sheds are often available upon a shorter delivery period than labour intensive, made-to-product like the log cabin ranges or made to measure products.

To find the current delivery period of any individual product, please contact one of our offices. The period given is the current delivery target nationally, however delivery could also occur an element sooner or later than stated due to transport logistics. For example, a central, highly populated location is likely to be serviced more often making delivery quicker than a less visited area location such as parts of Scotland and Wales.

Advance notification of an exact delivery date is issued to the customer either by ourselves or by the delivering party nearer the time of an order, usually by telephone or letter prior to the proposed date. Should the date offered not be convenient, you are able to request a re-schedule without additional charge. Deliveries are made weekdays only excluding bank holidays.

If you require a product by a set date - such as a playhouse for a child's birthday, or you have access concerns for the passage of any large garden building sections, please contact one of our offices for advice and assistance.

We use the most prompt and efficient delivery method.
Returns Policy

Under the Distance Selling Regulations, you have a right to cancel your order for any item purchased on this website for a full refund. We will refund your money in full less any collection charges, within thirty days. This does not apply to items personalised or made to your specification. (Unless they are faulty)

Cancellations

  • You must notify us within seven days of the initial contract, or seven days of receipt of the goods (whichever is the longer).
  • You must e-mail us or write to us (see Contact us) quoting your order number.
  • The product must be as new and in a saleable condition.
  • If you have an internet order enquiry, please Contact Us.

ORDERS ARE ACCEPTED SUBJECT TO OUR TERMS & CONDITIONS. PLEASE SEE ABOVE.